Progressive Business Solution’s Guarantee:

At Progressive Business Solutions we continually strive to provide our customers with the best customer service and products available. We will make every effort to insure your satisfaction. However, if you are not satisfied with any product, please see out return policy stated below. Progressive Business Solutions will accept responsibility for errors due to our neglect.

Progressive Business Solution’s Return Policy:

All of Progressive Business Solutions’ products are sold with the understanding that the purchaser has determined the stock is appropriate for the application prior to the time of purchase. Any stock item ordered incorrectly may be returned and must be in resalable for a full refund. Please contact your sales representative for details on returning an item. There will be a restocking fee of $10 or $15, depending on the product plus freight.
Custom printed items are generally non-returnable. Printed materials usually are a custom printed job for a specific customer. Thus, items are not resalable and only returnable under certain circumstances. If you are not satisfied with your order for any reason, we encourage you to contact us immediately.
Progressive Business Solution’s provides an opportunity for all customers to view proofs and approve the product for layout, spelling, and images used, color, fonts, omissions, etc… so that any errors can be proofed by the customer. Once a customer approves a printing proof, errors missed are not grounds for returning the printed job and costs will be incurred. It is highly suggested that customers proofread all proofs with extreme care.